| 000 | 00440nam a2200145Ia 4500 | ||
|---|---|---|---|
| 000 | 00469nam a2200133 4500 | ||
| 008 | 211106s9999 xx 000 0 und d | ||
| 100 | _aVargas Quiñones, Martha ElenaAldana de Vega, Luzángela | ||
| 245 | 0 | _aCalidad y servicio: Conceptos y herramientas | |
| 260 | _aBogotá, Colombia: Ecoe, 2014. | ||
| 300 | _a362p.DonadoCDD:658.562ed.20 | ||
| 650 | _aDERECHO | ||
| 942 | _aBK | ||
| 999 |
_c14829 _d14829 |
||